Privacy & Trust
Your journal holds your most honest thoughts. We built Jigovi around the belief that personal growth requires genuine safety — not just a privacy policy.
Our core principles
These aren't aspirations — they're the constraints we designed the product around.
Your data is yours
Everything you write belongs to you. We don't sell, license, or share your journal content with third parties — ever.
Minimal data collection
We collect only what's necessary to make Jigovi work. No behavioral tracking, no ad profiles, no data brokers.
Memory you control
The AI learns about you to give better support — but you can view, edit, or delete every memory fact at any time from the Memory Manager.
Right to erasure
Delete your account and all your data — journal entries, goals, habits, memories — is permanently removed within 24 hours.
How your data is stored
Encryption in transit and at rest
All data is encrypted in transit using TLS 1.3. Your journal entries and personal reflections are encrypted at rest in our database. No Jigovi employee can read your journal content in plain text.
AI processing
Your messages are sent to OpenAI's API to generate responses. OpenAI does not use API data to train their models by default. We do not store your raw conversation turns on OpenAI's servers — only the final session summary is saved in our database.
Memory facts
When the AI identifies something worth remembering — a goal you mentioned, a challenge you're facing — it stores a concise fact in your Memory Manager. You can see exactly what was saved, edit the wording, or delete it entirely. Nothing is retained without your ability to review it.
Data residency
Your data is stored on servers in the United States. We do not transfer personal data to jurisdictions with weaker privacy protections without your explicit consent.
Clinical boundaries
Jigovi is not a mental health service. It is a personal growth and reflection tool. The AI companion is designed to help you think more clearly, track your progress, and develop self-awareness — not to diagnose, treat, or manage mental health conditions.
If you are experiencing a mental health crisis, thoughts of self-harm, or a psychiatric emergency, please contact a qualified professional immediately. In the US, you can call or text 988 (Suicide & Crisis Lifeline) or go to your nearest emergency room.
Jigovi's AI will never attempt to provide therapy, clinical diagnosis, or medical advice. When conversations approach clinical territory, the AI is designed to acknowledge your experience and gently point you toward appropriate professional support.
Your rights
These apply regardless of where you live.
Right to access
You can view all data Jigovi holds about you — your journal entries, goals, habits, and memory facts — directly in the app at any time.
Right to portability
You can export your journal entries and profile data in a machine-readable format. Contact support to request a full data export.
Right to correction
You can edit any memory fact, update your profile, or correct information the AI has stored about you directly from the Memory Manager.
Right to deletion
Delete individual memories, journal sessions, or your entire account. Account deletion triggers permanent removal of all associated data within 24 hours.
What we will never do
- Sell your personal data or journal content to advertisers or data brokers
- Use your journal entries to train AI models without your explicit opt-in consent
- Share your data with employers, insurers, or government agencies without a valid legal order
- Show you ads based on the content of your reflections
- Lock you out of your own data or hold it hostage
- Quietly change these commitments without clear notice and a reasonable transition period
Questions about how your data is handled? We're happy to explain anything.